Team Performance
In order to handle the complexities of a globalised economy, many organisations have moved from hierarchical to team-based structures. All too frequently, however, teams fail to live up to their potential. i2a believes that the capability to accelerate team performance across organisations is becoming a key source of competitive advantage. Read more...
Drawing on insights from empirical research into how teams work, i2a has developed an innovative approach to improving team performance. This research has provided some key insights into:
These insights demonstrate that conventional approaches to managing team performance are limited in what they can achieve because they focus narrowly on leadership and interpersonal behaviours.
i2a's research-based methodology is different, and focuses on:
- The structure of the team and how it operates
- The process the team uses to reach decisions and take action
- Interventions that help the team deliver specific results and achieve its objectives
- Embedding change and learning for sustainable improvement
We have combined the research insights with our own experience, tools and methodologies. As a result, we have developed highly effective ways of improving team behaviour and decision making.
We adopt a three-phased approach:
- QuickAssess (QA) - Through observation, interviews and analysis we create an insightful commentary about current team performance and make suggestions for improvement
- Tactical improvements - We implement changes that will have an immediate impact on the team's performance in terms of achieving its current goal
- Sustainable change - We implement changes that will have a lasting impact on the team's performance in terms of current and future goals
Our initial interventions will immediately improve the performance of key teams by re-focusing projects and delivering quick wins. We will then focus on performance improvement for the mid- and long-term.
