People & Process Change
Change is a feature of modern business: it affects every industry, geography and company. It is also a pre-requisite for most organisations to become good businesses. i2a has the skills, experience and methodologies to deliver effective change.
The life-cycle of many people and process changes follows a recurring pattern. Project teams are formed which need to work effectively together to evaluate options. Once a specific solution has been developed, implementation across an organisation relies on multiple internal marketing activities - websites, posters, road-shows and others. Often early progress is made, but eventually cynicism grows and progress slows, or even starts to move backwards. Ultimately organisations fail to realise the benefits expected from the proposed solution.
We consider four different aspects of change at i2a, while recognising that they are all interdependent and that our work typically combines elements of all these:
- Individual Behaviour: Changing individual behaviours
- Team Performance: Improving team effectiveness in order to achieve a specific performance goal
- Capability: Identifying and developing the required skills and competencies necessary to succeed
- Process: Changing critical business processes
